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We're sorry your order isn't working out! If you would like to inquire about a return, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start.
  • Follow the instructions and select the items you wish to return.
  • You will get a confirmation email with shipping instructions once the return request has been approved on our end.
  • You must write the RMA (Return) Number on the outside of the box.

 

What items are returnable?

You may return your device(s) within 30 days of receipt of your shipment.

  • Items must be in same operational and cosmetic condition in which they were sent. 
  • In the original packaging.
  • With insured postage.

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • Original shipping charges are non-refundable.
  • You are responsible for the charges of the return shipping.

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.